Terms of service

Vantic — Terms of Service

Last updated: July 24, 2026

1. Acceptance of Terms

By accessing or using the website located at vanticusa.com (the "Site") or placing an order with Vantic ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Site or place any orders.

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

2. Products and Orders

All product descriptions, images, and pricing are subject to change without notice. We reserve the right to limit quantities, refuse orders, or cancel any order at our sole discretion, including orders that appear to be placed by resellers, bots, or fraudulent means.

Products are sourced and fulfilled through third-party manufacturing and fulfillment partners. As a result:

Product availability may change without notice, and we may cancel and refund any order for an item that becomes unavailable after purchase.
Minor variations in color, fabric, stitching, sizing, and labeling may occur between production runs and between the product photographed and the product delivered.
Sizing may vary from standard US sizing. Please consult the size chart on each product page before ordering. We are not responsible for orders placed in the wrong size.

We make every effort to display accurate product colors and details, but we cannot guarantee that your device's display will accurately reflect the actual product.

Once an order is placed and confirmed, it enters processing and cannot be modified or cancelled. Please review your order carefully before completing checkout.

3. Pricing and Payment

All prices are listed in US dollars unless otherwise stated and are subject to change without notice. We reserve the right to correct pricing errors at any time, including after an order has been placed; if a pricing error affects your order, we will notify you and offer the option to proceed at the corrected price or receive a full refund.

Payment must be made in full at the time of purchase. We accept the payment methods listed at checkout. By submitting payment information, you represent that you are authorized to use the payment method provided.

We are not responsible for any fees, currency conversion charges, or other charges imposed by your bank or payment provider.

4. Shipping and Delivery

Orders are processed and shipped by our fulfillment partners, which may be located domestically or internationally. Please note:

Processing time is separate from shipping time. Orders typically require 1–3 business days to process before shipment.
Estimated delivery times are provided at checkout and are estimates only. We do not guarantee delivery dates. International fulfillment may result in delivery windows of 2–4 weeks.
Multiple items in a single order may ship separately and arrive at different times, and may arrive in separate packaging. You will not be charged additional shipping for split shipments.
Tracking information will be provided when available and may take several days to update after shipment.

Title and risk of loss pass to you upon delivery of the products to the carrier. We are not responsible for delays, damage, or loss caused by the carrier once your order has shipped, or for packages marked as delivered by the carrier.

You are responsible for providing a complete and accurate shipping address. We are not responsible for orders shipped to an incorrect address provided by you, and reshipment in such cases may be at your expense.

International customers are responsible for all customs duties, taxes, and import fees applicable in their country. We are not responsible for delays caused by customs processing or for packages seized or returned by customs authorities.

5. Returns, Exchanges, and Refunds

Our return and refund policy is described on our Returns & Refunds page and is incorporated into these Terms by reference. In summary:

Return or exchange requests must be initiated within 30 days of delivery.
Items must be unworn, unwashed, and in original condition with tags attached.
Items marked Final Sale, as well as [underwear, swimwear, accessories — adjust as applicable], are not eligible for return or exchange.
If you receive a defective, damaged, or incorrect item, contact us at support@vanticusa.com within 7 days of delivery with photos of the issue, and we will provide a replacement or refund at no cost to you.
Unless an item is defective or incorrect, return shipping costs are the customer's responsibility, and original shipping charges are non-refundable.

Refunds are issued to the original payment method and may take 5–10 business days to appear after approval.

6. Intellectual Property

All content on the Site — including but not limited to the Vantic name, logo, brand identity, graphics, photographs, product designs, text, and software — is the property of the Company or its licensors and is protected by United States and international copyright, trademark, and trade dress laws.

You may not reproduce, copy, modify, distribute, sell, or exploit any portion of the Site or its content without our express prior written permission. Permission is granted to temporarily view materials on the Site for personal, non-commercial use only. This is a limited license, not a transfer of title.

7. User Conduct

You agree not to use the Site to:

Violate any applicable law or regulation
Engage in fraudulent activity, including placing unauthorized orders or filing illegitimate chargebacks
Attempt to gain unauthorized access to any part of the Site or its systems
Use automated tools, bots, or scrapers to access or collect data from the Site
Harass, threaten, or harm other users or Company staff
Post or transmit any content that is unlawful, defamatory, or harmful

We reserve the right to suspend or permanently ban any user who violates these Terms, with or without notice, and to cancel any associated orders.

8. Disclaimer of Warranties

The Site and all materials, products, and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components, or that product descriptions or other content on the Site are accurate, complete, or current.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Vantic and its owners, employees, agents, suppliers, and fulfillment partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid to us for the order giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless the Company and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Site.

11. Dispute Resolution

Before filing any legal claim, you agree to contact us at support@vanticusa.com with a written description of the dispute. We will attempt in good faith to resolve the issue within 30 days.

If the dispute cannot be resolved informally, you agree that it shall be resolved through binding individual arbitration administered under the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.

You may opt out of this arbitration provision by emailing support@vanticusa.com within 30 days of first agreeing to these Terms, stating your name and your intent to opt out.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes not subject to arbitration shall be resolved exclusively in the state or federal courts located in Nassau County, New York.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Eligibility

By placing an order, you represent and warrant that you have the legal capacity to enter into a binding agreement. If you are under 18, you may use the Site only with the involvement and consent of a parent or legal guardian.